Getting Started is Easy
You need a secure activation code to create your MyChart account. To get this code, call 877-558-0090 or check your after-visit summary provided at the end of your provider appointment.
- Download instructions to access your MyChart account
- Take a tour of MyChart (PDF)
- Descargue instrucciones para acceder a su cuenta MyChart
Your Health at Your Fingertips
MyChart gives you easy access to all of your health resources from your computer or mobile device. Make appointments, communicate with your provider, refill prescriptions and much more. Sign up and take charge of your health today.
Video visits
See your provider from the comfort of your home with the same high-quality care as in-person appointments.
Watch the video (English)
Watch the video (Spanish)
Online check-in
Save time by checking in online before you arrive for your appointment.
Waitlist
Use the waitlist to get notified of earlier appointments. Watch the video.
Manage & schedule appointments
Make appointments and view prior visit information. Online scheduling is available for our primary care providers.
Prescription Refills
Request refills for your medication at the Loma Linda University Health Pharmacy location that is convenient for you.
Test results
View most test results within just a few days (excluding sensitive labs).
Communicate with your provider
Send secure messages and photos to your provider relating to your care.
Online bill pay
View your statements and make payments online for professional fees.
Accessing Your Child’s MyChart Account
Birth Through Age 11
Any Loma Linda University Children’s Health clinic or Health Information Management office can assign a parent proxy access* to their child’s MyChart account. If the parent is not a Loma Linda University Health patient, a new MyChart account for the parent will be created. If the parent is a patient, the child’s account will be accessible from the parent’s MyChart account. Evidence of parenthood or legal guardianship will be required prior to having the accounts linked.
Ages 12 Through 17
In light of the COVID-19 pandemic, legal guardians of adolescents (12-17) will be granted temporary and limited proxy access for video visits.
On the child’s 12th birthday, parent proxy access is terminated. In order for the parent to regain access to their child’s MyChart account, the child must sign the My LLU Health Designated Proxy Access Form for Adolescents. This form is obtained through the child’s healthcare provider or Health Information Management office and must be signed in person. The signed form will stay in effect until the child turns 18 or is revoked by the child (whichever comes first).
18 Years Old
When the patient turns 18 years old, parent proxy access is once more terminated. In cases where a parent, legal guardian or caregiver must retain access, the patient must sign a My LLU Health Designated Proxy Access Form for Adults. This form is obtained through the patient’s healthcare provider or Health Information Management office and must be signed in person. Special circumstances involving incapacitated patients will be reviewed on an ad-hoc basis by the Health Information Management department.
*Proxy access: Permission allowing an authorized person to access the patient's medical information available in the MyChart Portal (normally a parent, legal guardian or caregiver).