Your medical records are a collection of various types of personal health information — understanding and accessing this info can support your health and safety. On this page, you’ll learn how to request and manage your medical records.
Get help: If you have questions or need help, please contact us at 909-651-4191.
How to Get Your Medical Records
You can access your medical information using our patient portal, MyChart. Your MyChart account provides you a wide range of tools and information that help you access and manage your records.
If you can’t find the information you’re looking for on MyChart, you can request your medical records. Obtaining a copy of your medical record from our facilities is easy:
- Print and complete the disclosure authorization form, which allows us to share your info.
- Return the completed form by fax, email (patients only), mail, or appointment (see below).
- Within 15 days, we’ll send the requested records to the address you provide on the form.
Health Information Management
101 E Redlands Blvd., Suite 1200
San Bernardino, CA 92408
Monday – Thursday:
8 a.m. – 12 p.m. and 1 p.m. – 4:30 p.m.
8 a.m. – 11 a.m. and 12 p.m. – 3 p.m.
Currently, we can only accept visitors by appointment. To make an appointment or speak to us for assistance, please call 909-651-4191.