You may receive multiple bills from Loma Linda University Health. For services in one of our hospitals, you will receive a statement of all hospital services while in our care. Your physician’s charges will be sent to you in a separate statement.
Insurances Accepted and General insurance Questions
Loma Linda University Health has contracts with many insurance companies and accepts most state and federal funding including Medicare and Medi-Cal. If you have questions about specific health insurance programs or coverage issues, please call one of our patient service representatives at 909-558-3139.
If you have questions regarding insurance billing or patient balances, contact a representative in the hospital billing department at (909) 558-4000, extension 44440. Please have your account number or medical record number available.
For hospital stays and services questions, call 909-771-2402
For physician clinics, call 909-651-4300
Billing and Statement Questions
If you have questions regarding insurance billing or patient balances, please have your account or medical record available.
Hospital Billing 909-558-4440
Physician Billing 909-651-4177
We provide access to financial programs for uninsured or underinsured patients who may need help paying their healthcare bills. For detailed information or financial assistance policies, please call:
Financial Assistance 909-558-8613
Unless otherwise indicated, the Loma Linda University Health (LLUH) Charity Care/Discount Payment Policy only applies to services provided by a LLUH hospital. Any services provided by other entities participating in your care are not covered by this Policy. This includes physicians, ambulance companies or other providers that bill separately for their services.
As a partner on your healthcare journey, Loma Linda University Health seeks to provide every opportunity for you to be a better informed patient. Below, you'll find a link to the Office of Statewide Health Planning and Development (OSHPD) website. There you can find standard costs for hospitals in California. The pricing information details the standard cost (not the out-of-pocket cost) of procedures performed at each of our healthcare facilities.
If you have questions, please call the appropriate number listed in the sections above.