LLUH Corporate Compliance

Loma Linda University Health is committed to adhering to the laws, regulations, and accreditation requirements that pertain to Loma Linda University business and academic programs including, but not limited to, federal finance and compliance reporting, academic program enrollment and delivery, marketing and recruitment processes, and grievance processes. We foster a culture of continuous improvement in academic programs and promote academic excellence which translates to quality care, service excellence, student success - personally and professionally, and cutting-edge research provided by Loma Linda University-trained professionals from our eight schools: Allied Health, Behavioral Health, Dentistry, Medicine, Nursing, Pharmacy, Public Health, and Religion as well as our graduate faculty programs, and academic programs at San Manuel Gateway College.

Loma Linda University Health is committed to providing high-quality patient care in a manner that meets professionally recognized standards of healthcare. We strive to promote an environment of patient-centered care through multidisciplinary collaboration and processes, patient safety through mechanisms for continuous improvement and reporting, and compliance with regulatory and accreditation standards.

Accuracy is of utmost importance when documenting services provided or work performed as part of any reimbursement or payment request process such as provider or hospital facility claim submission, financial or cost reporting, and grant or sponsor required submissions. Loma Linda University Health is committed to ensuring that effective processes and procedures are in place that drive accurate and timely billing and payment-related reports and filings.

Research activities are conducted pursuant to the policies and procedures established under the Loma Linda University Office of Research Affairs and must be done according to the principles and duties as set forth in Loma Linda University’s Commitment to the Ethical Conduct of Research.

Loma Linda University Health is committed to protecting the privacy of information pertaining to our students, patients, research subjects, and donors in accordance with applicable laws and regulations. We recognize that the level to which we are effective in protecting the privacy of confidential information helps to engender trust. For this reason, procedures requiring key controls such as business need-to-know, minimum necessary, secure data storage, and secure transfer protocols are in place to protect confidential information.

Loma Linda University Health’s selection of and interaction with vendors is based on transparent and appropriate business, academic, medical, clinical, and/or research criteria without regard to past, present, or future gifts, donations, or other support to Loma Linda University Health or its personnel. All vendor interactions must adhere to Loma Linda University Health policies governing appropriate business relationships.

Loma Linda University Health is committed to conducting its affairs in a manner that is honest and upright. Relationships with business partners, referral sources and suppliers must be maintained in a manner that reflects proper business practices, commercially reasonable transactions, and fair market value. Payment arrangements that involve the exchange of money or items of value for referrals or other benefits are prohibited. Such arrangements call into question the necessity of services provided and the integrity of our business transactions, and they are prohibited by applicable laws, regulations, and Loma Linda University Health policies.

Loma Linda University Health recognizes that personal or financial conflicts of interest in research, academics, and healthcare can compromise or have the appearance of compromising professional judgment. When considerations of personal gain, financial or otherwise, are inserted into decision-making processes, the decisions made can cause direct or indirect harm to those we serve as well as harm to Loma Linda University Health, government and commercial payers, and industry sponsors. For this reason, Loma Linda University Health requires that staff avoid relationships and arrangements that might interfere with the ability to make good decisions on behalf of Loma Linda University Health or potentially create a perception of wrongdoing.

Loma Linda University Health is committed to creating and maintaining an environment that is free of discrimination and harassment in any form. Loma Linda University Health does not accept or condone any form of harassment or discrimination, including sexual harassment and discrimination based on race, color, gender, sexual orientation, gender identity, national origin, medical condition, physical handicap, mental condition, veteran status, or age.

Loma Linda University Health is committed to ensuring that interactions with government officials or personnel are conducted in an honest, professional, courteous, and orderly fashion that is non-obstructionist. Loma Linda University Health recognizes the importance of responding timely and appropriately to government requests and has assigned individuals primary responsibility for responding to governmental audits and inquiries or hosting or managing accreditation and licensing reviews and surveys.