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Flu Season Hospital Visitor Limitations

Temporary limitations are in place for hospital visitors. Visitors must be 18 years or older and not exhibit any flu symptoms.

Our goal is to provide the highest quality medical care in a personable environment. Thank you for the opportunity to partner with you in meeting your patients’ medical needs.

For assistance in making patient appointments at Loma Linda University Health, please call the physician referral line at 1-800-872-1212.

Referral and Authorization Process

For your convenience, referrals and authorizations can be sent to Central Authorization Services any of the following ways:

Web: CareLink
Email: referrals@llu.edu
Fax: 909-651-4257
Mail: Access Center Financial Services
125 E. Club Center Drive
San Bernardino, CA 92408

For most efficient processing, referrals and authorizations should include:

  • Patient demographics including patient name, date of birth, contact phone number, address, sex. Detailed patient information facilitates correct registration
  • Patient’s insurance information
  • Referring physician and group/ facility name
  • Department the patient is being referred to
  • All relevant clinical documentation
  • Diagnosis
  • Procedure code(s)
  • Valid dates for the authorization

Loma Linda University Health CareLink

We provide referring physicians with a simple way to share information to improve patient care. With CareLink, there are easy, paperless referrals, automatic follow-ups and nothing to install.